Amazon Connect delivers more natural agentic voice experiences with expanded language support and speech controls

Update Amazon Connect configurations to utilize the new language options and speech controls, ensuring seamless integration and testing across the 50+ supported languages to maintain high-quality voice experiences.

Adopt the expanded language support and speech controls in Amazon Connect to offer more versatile and brand-aligned customer interactions, potentially reducing the need for third-party solutions and enhancing overall platform capabilities.

Evaluate the new language and speech control features in Amazon Connect to enhance customer interactions, aiming for a 20% improvement in customer satisfaction scores through more natural and responsive AI-driven conversations.