Amazon Connect expands agentic speech-to-speech voice experiences to the London (Europe) region and adds three new voices

Update Amazon Connect configurations to utilize the new agentic speech-to-speech voice experiences in the London region and integrate the new voices (Pedro, Amy, Brian) to improve customer service interactions.

Adopt the expanded agentic speech-to-speech voice experiences in the London region and integrate the new voices to enhance the AI-powered contact center solution, reducing the need for human agents and improving scalability.

Evaluate the expansion of agentic speech-to-speech voice experiences to the London region and the addition of three new voices to enhance customer service automation and improve customer interactions, potentially increasing customer satisfaction and operational efficiency.